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Renewal Specialist

At Callyo, we build innovative, simple, meaningful tools within reach of all in law enforcement to combat crimes such as human trafficking and child exploitation. Callyo has changed the way investigations are done, and believes that you shouldn't need special equipment to do something special.

Callyo has been called "arguably the most innovative new policing technology in the past 20 years" while maintaining 99% satisfaction and renewal across 100,000+ officers and 1,000+ customers. We have saved countless man-hours and taxpayer expense, increased prosecution rates, and improved the well-being of investigators with solutions that respect the privacy of our fellow citizens.

Want to work on things that matter?  Want to work at a fast-growing SaaS start-up?  Join our team as a renewal specialist focused on helping our clients achieve success using Callyo products.

What You Get to Do

  • Help existing customers seamlessly continue their Callyo service year over year
  • Learn the challenges facing law enforcement to be better equipped to provide input on how Callyo's suite of tools can better assist them
  • Provide information on new and exciting offerings to the Callyo suite and nurture leads from those discussions
  • Work closely with our field team members to assist in transitioning leads into sales opportunities

Who You Are:

  • You are a goal-oriented self starter
  • You have strong professional communication skills, both written and verbal
  • You work in collaboration with Customer Success Manager and President to set account and territory plans to meet and exceed sales quota on an annual/quarterly/monthly basis
  • You are proficient in the use of CRM systems (Salesforce experience a plus)
  • You are comfortable in your own skin and can speak confidently to all levels of organizations
  • You are an educated, business minded professional with a minimum AA/AS degree or equivalent
  • You are fluent in Google Apps and Microsoft Office Suite Products and are comfortable in the every evolving world of technology
  • You have experience in software technology sales (SAAS)
  • Understanding of and experience with state and local government (law enforcement) purchasing processes is a huge plus

Who Will You Work With?

  • An organization with an extreme passion for customer service and officer safety, proven in our 99% customer satisfaction and renewal rates
  • Highly collaborative sales, engineering, and customer success teams that build lifesaving products that customers love
  • Investigators who look to you as a trusted partner, solving cases that make the world a safer place for our children
  • A company that you can be proud of -- feeling good that what you do makes the world a safer place for everyone

What We Have to Offer

As a member of the Callyo team, your health and well-being are among our highest priorities.

  • Competitive compensation package (base plus commissions/bonuses)
  • Travel, mileage and expense reimbursement
  • Health, vision and dental insurance and paid time off
  • New cell phone, computer and other technology needs
  • An office blocks from beautiful Tampa Bay
  • A supportive, open, equal opportunity employment environment
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