Software Operations Engineer

Callyo was founded on the belief that one shouldn't need specialized equipment to do something special. We build innovative, simple, meaningful tools within reach of all in law enforcement to combat crimes, such as human trafficking and child exploitation. We do stuff that matters, and love every minute of it.


Callyo is seeking a Software Operations Engineer who reports to the VP of Technical Operations and who will develop and maintain the internal web applications that are used by Callyo staff daily to support, invoice and attract customers. While Callyo utilizes major CRM tools such as Salesforce, the company develops numerous internal tools that help teams with reporting, usage monitoring and sales reconciliation. In this role, you will own the internal operations roadmap, groomed quarterly with requests from each department.


Before You Apply

  • Applicants must be U.S. Citizens with a clear criminal background
  • The position is on-site in St. Petersburg, FL. Relocation is considered for qualified candidates
  • COVID-19: Callyo is currently working remotely and actively hiring, though we will be returning on-site in the near future.

What You Get To Do

  • Create and maintain internal web applications that support Callyo staff
  • Maintain and extend high-quality, testable PHP applications
  • Understand, simplify, and automate processes to improve systems and reduce toil
  • Help internal customers get work done by providing support for bugs and administrative tasks

Education & Experience Requirements:

  • Bachelor's or Master's degree in Computer Science preferred
  • 5+ years of professional software development experience
  • Intermediate/Senior-level proficiency in PHP, MySQL, Javascript (React, jQuery), and object-oriented software design skills
  • Practical knowledge of application architecture and design patterns
  • Strong knowledge of professional software engineering and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operation
  • Experience serving as a Software Engineer throughout the full software development lifecycle - from conception, architecture definition, detailed design, scoping, planning, implementation, and testing to documentation, delivery, and ongoing maintenance
  • Security certification(s) a plus
  • AWS certification(s) a plus
  • Contributions to open source a plus

Qualified Applicants Will

  • Demonstrate strong software development fundamentals, industry-standard security practices, with focus on backend development
  • Demonstrate practical knowledge of relational database design and usage
  • Demonstrate practical knowledge of frontend development using Javascript and its frameworks (React and/or jQuery)
  • Demonstrate strong knowledge of using version control system (Github)
  • Demonstrate experience with build engineering, devops, and site reliability

Who Will You Work With?

  • An organization with an extreme passion for customer service and officer safety, proven in our 99% customer satisfaction and renewal rates
  • Highly collaborative sales, engineering, and customer success teams that build lifesaving products that customers love
  • Investigators who look to you as a trusted partner, solving cases that make the world a safer place for our children
  • A company that you can be proud of -- feeling good about what you do makes the world a safer place for everyone

What We Have to Offer

As a member of the Callyo team, your health and well-being are among our highest priorities. We provide:

  • Competitive compensation package
  • 401k, health, vision and dental insurance and paid time off
  • An office blocks from beautiful Tampa Bay in downtown St. Pete
  • A supportive, open, equal opportunity employment environment
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